I tried to change my account's password into something more secure (no worries, though; I'm trying to be proactive), but Side 7 gives me this error instead:
The thing is, both the current password and the username are indeed correct.
I have Windows XP updated to whatever the current Service Pack is and am using Firefox.
Is this a bug or did I goof up?
Hm. You're the second person this week to report this problem. I haven't had an opportunity to look into it, yet, unfortunately.
It sounds like a bug. I'll look into it and let you know.
-- BK
By what process are you trying to change your password? I just tried it and it worked for me.
I'm on Windows Vista and Firefox.
Log in > Click "Account" at top right > Click "Profile" tab > Click "Edit Account Information"
is the process I used.
-- BK
I did the same process as you, but it doesn't cooperate.
Firefox puts the old password in its field for me, and it doesn't work even though it does work whenever I sign into Side 7. Just to be sure, I then erased the old password and typed it in manually, but that didn't work either.
As for the new password, it's so doggone long that I copy and paste it into both fields. That does bring up a question though. Are there any symbol or length restrictions on passwords? I put opening and closing parentheses in this 30-character-long password.
